E-learning Quality Review For American Educational Publisher

Client Overview

The business client is one of the reputed American educational publishers which provides personalized educational content, software, and services from pre-K to the postgraduate level. As technology has already made its way into the classroom; therefore, the multinational giant started providing digital products along with traditional print products. In the present years, the shift has sped up with a rapid concentration on the development of adaptive learning systems, thereby enabling classroom teaching to come closer to a one to one student-teacher communication. Such improvised systems allow customized learning that measures every student’s skill level and makes use of data to decide how every student can advance through lessons. At present, the client provides digital products and services to more than 11 million users on over 1500 adaptive products in higher education and digital formats for its major K-12 programs.

Problem

The American client wanted quality review services so that a proper evaluation of the content can be conducted. Apart from this, the client’s partners also provide content for quality reviewing. The client shares the content using emails or FTP client. In addition to this, the content provided by the client has features like measurement, preparation of the test, and study material for numerous exam preparations. Apart from this, the content also consists of numerous levels of metadata records.

The expert reviewers scrutinize each item based on different parameters. The genuineness of the metadata record is measured on different parameters which include level of difficulty, time required to solve, and primary learning outcomes. Apart from this, the correctness and the effectiveness of the content is kept under check. Moreover, visuals are also used whenever required. The content is free of plagiarisms.

Challenge

At the beginning of the project, we at Acadecraft came across the inspected content to be disappointing at many places and not meeting the client’s requirements. We onboarded a large team of expert reviewers for this particular project, and a difference in opinion started reflecting on the final reviewed content. Some common problems were connected to the difference in syllabus, exam pattern, and difficulty level. We as a team recognized a common reason which is each expert has his/her way of observing an item. The adopted ways differed, but the ultimate objectives remained the same for all.

A standard checklist for quality testing was very crucial to guarantee that the overall quality testing procedure is constant and connected regardless of a large team scrutinizing different items at the same time and on different subjects. Moreover, the client did not provide us with a clear writing guideline.

The second problem is that in the very beginning the project wasn’t delivered and pre-planned due to a large number of to and fro of the scrutinized files between the client and Acadecraft. Regarding problem one, the scrutinizers had to go through the reviewed files for a large number of times until the quality level was finally achieved.

Solution

We at Acadecraft recommended the client to design a standard and an informative checklist which has to be strictly adhered to by the scrutinizers. The checklist was used as a handbook so that it can be referred to while reviewing the content. It took our reviewers a month to solve the problem, but in the end, the issue disappeared. At present, we are being regarded as our clients extended quality analysis team. On the other hand, our team at Acadecraft completed an informative measurement of the syllabus, required topics to be covered, the pattern of examination, and difficulty level of questions to be upheld across the examinations to ensure that the scrutinizers are working together thereby maintaining a common process.

As we took action on problem one half, the problem was resolved. Now our team had to cover the quantity lag of the assigned task; therefore, we extended the working hours of all our reviewers and awarded them an amount on an hourly basis for every extra hour spent on the completion of the task. As the third month started our team at Acadecraft was in a position where we had to submit only the current month's projection and all the pending deliverables were closed.

Conclusion

Acadecraft has been able to deliver an added advantage within this time. The team of professional reviewers suggest ways using which the entire product can be improved. Our team does not only concentrate on reviewing the content for precision. Apart from this, a few features were included in the metadata record by the client under the suggestion of some of our professional reviewers.

The client has already started using the metadata record with new features. They have also claimed that learners have found it beneficial. Moreover, our reviewers have become aware of the needs of the end-users. Our expert reviewers make unending efforts to collaborate their knowledge of the subject and the client’s requirement to finally deliver a standard product which can be advantageous for the learners. Moreover, the project has been a learning experience for our team as our professionals have received an in-depth knowledge of the project specifications.

We have been able to deliver more than 150000 reviewed items to date. Moreover, the client addresses us as a trustworthy partner in the framework of quality, quantity, and timeliness. In addition to this, the client treats the reviewed content by Acadecraft as ready to use except for the corrections made by the creator of content. The corrections suggested by the professional reviewers are taken into account.

Conclusion

Project Summary

Project Name: QTP (Quality Testing Project) /Assessments Project Type: Quality testing for test preparation materials (assessments/ question banks/ theory study materials)

Tasks Involvement:

Complete technical accuracy check
Plagiarism check
Features
Explain every error fixing task which requires completion
Subjects Covered: Physics, Chemistry, Mathematics, Biology

Customer review after the project delivery

"We are satisfied with the service of Acadecraft. The company was in constant communication with us trying to solve all our problems. The final outcome was as per our expectation and helped us increase the learner’s engagement. "

- Project Manager, Content development, American Educational Publisher

Testimonials

Clients Testimonials

Collaborating with Acadecraft has been a fantastic experience. Led by Jumi and Akash, their team consistently delivered high-quality content, always meeting the tight deadlines. They were quick to incorporate feedback, did reiterations and adapted to our requirements without hesitation. The team's proactive approach in accommodating our last-minute requests and changes was instrumental in ensuring the success of the project. Highly recommended!

FM

Faiz Mehdi

Program Manager

We needed some short videos to improve our virtual induction training program. Acadecraft understood our elearning content requirements properly and added the essence of the content for virtual induction with gamification elements that we needed. They meticulously executed the task and crafted eLearning videos to help us achieve our goals.

Kanika Chhabra

Founder

I required a comprehensive elearning solution for my corporate training program, and I am mesmerized by the perfectly executed work done by Acadecraft. The professionally crafted videos align with my training objectives. Their work demonstrates experience, knowledge, and professionalism.

Their 3D elearning video solutions are amazing. They are a perfect blend of art, color, shape, sound, and editing. They create the video and make it engaging and immersive.

Partnering with Acadecraft was a game-changer for my elearning solutions in my business. I highly recommend this organization and would love to collaborate with them again.

Varun P

Founder & CEO

With a holistic approach to creating powerful blended videos, Acadecraft delivered expertly executed corporate elearning solutions. I appreciate the relentless efforts of the team with their in-depth knowledge and analytical skills effectively catered to my needs.

The services Acadecraft has given me exceeded my expectations; the team actively paid attention to my requirements and went the extra mile in researching and creatively developing awesome elearning content that lines up with my corporate goals.

They exceeded my expectations, both in delivery and quality. They stuck to the turnaround time and were constantly in touch with me throughout the creation process.

I recommend working with Acadecraft for their corporate elearning solutions, as they have great hands-on use of animation, graphics, and other creative assets.

Shweta Patidar

Founder & CEO

We were impressed by Acadecraft's LMS development, which they were able to customize according to our needs. Acadecraft subject matter experts were able to transfer our courses into eLearning, and their team handled it flawlessly and delivered incredible results. Working with Acadecraft was an experience to remember.

Sanjay Kaul

CEO & Founder

Acadecraft has been an invaluable partner in our journey towards excellence in certification. Their commitment to delivering exceptional service, coupled with their unwavering dedication to timeliness and quality, has truly set them apart.

From the outset, their team has demonstrated a keen understanding of our needs, consistently delivering reports with meticulous attention to detail. Their responsiveness is commendable; whenever we've reached out with queries or requests, they've always been prompt and accommodating, ensuring a smooth and seamless experience.

One of the standout aspects of Acadecraft's service is their ability to deliver reports in a timely manner without compromising on quality. This has been instrumental in our decision-making processes, allowing us to make informed choices based on accurate and insightful data.

Acadecraft has consistently exceeded our expectations with their exemplary service, timely responsiveness, and unwavering commitment to quality.

Shradha Shetty

Certification Manager, SISA

Acadecraft's Voice-Over service was amazing! The team provided accurate and culturally relevant recordings for what we expected. They showed true professionalism and expertise. We highly recommend Acadecraft for their excellent Voiceover services.

Manav Malhotra

Sr. Manager – Operations

Always impressed with Acadecraft's expertise! Their translation services play a vital role for our company to drive international growth within our team and clients.

Alex Capizola

Business Operations Executive

AcadeCraft's assessment content creation team was able to understand our unique requirements and created customized assessments that fit our needs. The team was prompt and professional, and the quality of their work was good.

Eugene Goh

Co-founder

Acadecraft have recorded several audiobooks for us. They have a wide range of talented artists with different accents who really bring our stories to life. Their work is of high quality, with good attention to detail.

Acadecraft are reliable, efficient and friendly. Their services are highly recommended by us.

Mazlini Kirsty Louise

Editorial Head

As a producer, I've had the pleasure of using Acadecraft for sourcing VO and liaising with artists for several film projects. They offer a wide range of VO profiles and the artists I have collaborated with all were talented and professional. The team at Acadecraft have supported me with great professionalism, responsiveness and creativity. I highly recommend their services.

Katia Hérault

Head of Production

Acadecraft has been helpful with connecting our editorial team with subject matter experts (SMEs) who help us QA assessments and create solutions for computational assessments. They have been able to find SMEs to meet our needs and our deadlines. We are happy to continue to partner with Acadecraft.

K B Mello

Managing Editor

Acadecraft team is always very supportive, and we and Acadecraft corroborate to create educational contents for K12 Students in India.

We appreciate Acadecraft teams' professionality, punctuality, creation skills in each subject.

MM

Mikiko Matsuoka

Content Manager

I am thrilled to share my testimonial for Acadecraft which creates interactive and engaging content. Working with this team has been an absolute pleasure from start to finish. Not only did they create outstanding content for our project, but they also went above and beyond to ensure that it was interactive, engaging, and effective.

Throughout the entire process, the team was highly cooperative and communicative, always available to resolve any issues or concerns that arose. They truly made us feel like partners in the project, and their dedication to delivering high-quality content was evident in every interaction.

Thanks to their exceptional work, our project was a huge success, and we couldn't be happier with the results. I highly recommend them to anyone looking for a team that is passionate, professional, and committed to excellence. Wishing them all the best in their future endeavors.

Hemika Kumar

Ed-Tech Program Lead

The team at Acadecraft has truly been an end-to-end service provider for us, providing content development services and their commitment, attention to detail and expertise have made the project a success. Their team's dedication, attention to detail, and expertise have been unmatched, making our partnership an absolute pleasure. We highly recommend Acadecraft to anyone looking for a reliable and efficient education solutions provider.

Yogesh Malhotra

Senior Manager

Team - Program Management

Our experience working with Acadecraft has been great. Their highly knowledgeable team of experts was always available to answer our questions, provide guidance, and ensure we were delighted with the services. Their thorough, accurate assessments provided valuable insights that helped us make informed decisions about our exam performances.

We look forward to continuing our partnership with Acadecraft and leveraging their expertise to help us achieve our business goals.

Sohail Ahmed

Senior Manager

I recently used Acadecraft's Video Editing services and I am extremely impressed with the quality of their work. The team at Acadecraft was highly professional, attentive and skilled in delivering my company’s project on time and within budget.

Their attention to detail was impeccable, and they understood my needs and requirements very well. They were able to create a video that not only met my expectations, but far exceeded them.

Throughout the process, they kept me informed and updated on the progress of the project, and were always available to answer any questions I had. Their customer service was excellent, and they were always friendly and easy to work with.

I highly recommend Acadecraft's Video Editing services to anyone who is looking for a high-quality and professional video editing experience. They are truly experts in their field and I look forward to working with them again in the future.

RB

Renee Boh

Senior Executive

The video creation team of Acadecraft is insightful. They understood my requirements carefully and delivered a winning video that perfectly aligned with my business needs.

With a good script, content, sound, and editing – Acadecraft helped me with the best video content to strategize my marketing and promotional campaigns. Their tremendous experience in video editing and professionalism in serving the customer before and after delivering services are commendable.

The passionate team knows great about getting into the details and providing impeccable video services. I am extremely impressed by the work Acadecraft has delivered to me.

I appreciate my collaboration with Acadecraft and look forward to availing of services again.

Ganesh Sonawane

Founder & CEO

I am thoroughly astounded by Acadecraft's proficient skills! Their exceptional voiceover and translation services were instrumental in amplifying our marketing endeavors and video promotions. They enabled us to communicate effectively with varied audiences and significantly propelled growth across numerous media platforms.

Sparsh Verma

Marketing Strategist

Working along with Acadecraft has been an exceptional journey. Their meticulous attention to detail and commitment to maintaining the essence of the content in the transition from English to Arabic was truly impressive. The collaborative spirit and timely communication made the entire process smooth and enjoyable. Without a doubt, I wholeheartedly endorse their services for a remarkable translation experience.

Yashashwini V Rathod

Account Director

I am delighted to share my feedback with you on working on the editing and print layout of 9 documents under the KECF project. Overall, I am very happy with the speed with which these documents were edited and the fine attention to details. I also deeply appreciate the quick corrections that were made on our request. Particularly, working with Sanjana was a real pleasure, as I found her very attentive to our requests and her internal quality checks before she sent the documents to us greatly reduced my workload. So many thanks Sanjana! I look forward to working with your agency if such a need arises in future too. Many thanks to Sanjana and your entire team.

Pankaj

Programme Management Officer

I am pleased to share that Acadecraft has demonstrated an excellent understanding of our Operations processes, ensuring a smooth and efficient knowledge transfer. The team, including the project coordinators, is highly responsive and addresses any concerns swiftly leading to effective resolutions and seamless delivery.

VB

Vidyadhar Bhave

Chief Operating Officer

Quality Review E-Learning For an American Educational Publisher

Problem

Challenge

Solution

Conclusion

Conclusion

Project Summary

Customer review after the project delivery

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