QC of Course Modules For an American Online Education Provider

Client Overview Client Overview

The customer is an American online education providing company which has partnered with the best universities so as to produce and initiate top-notch online courses. At present, the client has over 10 million registered learners and more than 2500 courses. Apart from this, the company also has a popular online learning platform for higher education. On such platforms, the company has tied up with more than 200 top universities from all across the globe to offer courses, specializations, certifications, and degree programs. Moreover, the business client is also a leading developer of learning solutions created to authorize business dynamism across verticals, including the education, business, and government.

Androlabs case study

Problem Problem

The client wanted quality review services of their different course modules. The main objective was to ensure that learners across the globe can access high-quality learning experiences. Moreover, the course modules consist of files, discussions, assignments, quizzes, and many other learning materials. The client expected the QC professionals to review each course module for:

Course Structure and content: To make it precise, specific, engaging, and framed from the target audience's learning perspective. Summary video included at the end of the course should be engaging and responsive. Readability of the course should be maintained. Quizzes in the course should be easily accessible for analysis and evaluation.

Challenge Challenge

As the volume of work was huge; therefore, we had to include a particular set of testing processes within the testing life cycle. Moreover, the customer had no particular testing procedure, systematic documentation, and an appropriate defect reporting mechanism. We, as a team, faced many hindrances while executing the quality testing procedure in the initial phase, but sooner our approach successfully managed to reduce the volume of work, thereby increasing the work quality.

Solution Solution

We put forward two measures in front of the client. The testing requirements are solved by strategizing the procedure of quality review and by analyzing the audio and the video. Apart from this, the source content is confirmed, the functionality of the quizzes is tested, and the learning outcomes are analyzed. Such things are done so as to carve out a standard quality review procedure by bringing a team of professionals together who possess vast years of experience in the field of quality testing. Moreover, the time of the videos does not go above seven minutes, thereby saving the time of the learners. Apart from this, text and slides within the video are made visible while using smartphones. Moreover, the font within the video is kept 20 by our team at Acadecraft so that readers can easily read without any strain to the eyes.

Conclusion Some key results achieved

We finally developed a solution which has enabled us to set up standard procedures, thereby saving time across learning management systems. Apart from this, we have also managed to design an informative checklist for all the single course modules, thereby making the testing process easy and in tune with the quality testing strategy. With the help of these checklists and knowledge base articles, we can now guarantee an effective turnaround time on quality testing to our client irrespective of the volume of work.

Conclusion Project Summary

Project Name: Course QA For an American eLearning company

Project Timeframe: Started in Oct 2019- Project handover in July 1st week (9 months)

Project Type: Technical assessment and QA of course

Involvement of tasks:

Thorough check of technical accuracy

Course description

Structure of the course

Quality of video and other features

Quality of reading and other features

Genuineness and fact-checking of quizzes

Subjects Covered: Engineering, data science, machine learning, mathematics, business, financing, computer science, digital marketing, humanities, medicine, biology, and social sciences.

Conclusion Customer review after the project delivery

"We are very much impressed with the work that we received from Acadecraft. Our quality testing requirements were solved which in turn helped us derive more customers."

- Team Lead, Quality Testing Department, (A Reputed e-Learning Portal of USA)

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