With our eCommerce website accessibility service, we design and develop online stores to ensure equal access and usability for individuals with disabilities such as visual impairments, hearing impairments, mobility limitations, cognitive disabilities, and more. It involves implementing inclusive features and functionalities that enable people of all abilities to navigate, interact with, and purchase on eCommerce websites. By incorporating eCommerce accessibility principles into the design and development process, retail businesses aim to remove barriers and provide an inclusive shopping experience for everyone.
Some of the pointers we focus on when making eCommerce websites accessible:
We also provide detailed reports highlighting the areas of improvement and the best practices to remediate the issues. Our report is designed to meet the accessibility standards set by Web Content Accessibility Guidelines (WCAG). Our team is committed to providing digital accessibility services that create inclusive and accessible eCommerce websites.
We follow the best practices of designing and developing web forms in a way that makes them accessible for people with disabilities. Our experts can ensure that people with various impairments such as low vision, blindness, and hearing loss can perceive, understand, navigate, and interact with web forms effectively. Some of our techniques include:
The product page is where detailed information about a specific product is displayed. Certain elements on this page are required to make it successfully accessible such as product image, description, price, buttons, and videos. We make these elements accessible by adding accessible features like:
A category page of an eCommerce website is a page that sets the hierarchy and lists products from a specific category. It helps users properly navigate to your site's section where they want to explore. Our certified experts make the product category page accessible by adding the following:
Audit report identifying accessibility barriers and recommendations.
A detailed report about all violations per WCAG 2.1 Level A and AA.
Responsive eCommerce websites can be accessed across various devices.
Accessibility testing report for PDF documents, audio, and video files.
The testing report is produced by assistive technology such as a screen reader.
VPAT Evaluation Report
Making your eCommerce website accessible allows you to reach a large customer base.
It helps prevent potential web accessibility lawsuits, mitigate risks, and demonstrate our commitment to inclusivity.
Accessibility features enhance the usability of eCommerce sites, and customers are more likely to purchase from you.
We first gather the requirements of our clients by discussing what they are looking for and evaluate the retail website thoroughly by using various testing methods like manual and automated. We create a document with information on all the accessibility barriers and the ways to remediate them.
We make changes to the content by adding alt text to the images, web form field descriptions, managing color contrast, creating audio descriptions for video elements accessibility, and more. Our experts analyze the website's structure; each web page must be easy to navigate using a keyboard. All the important content should be accessible from the main navigation.
After making the online store accessible, it will undergo a testing process that helps identify the areas that are still not accessible. Our experts use various assistive technologies to perform testing, such as screen readers, screen magnifiers, and voice recognition software.
When the testing is done using assistive technology, we perform disabled user testing on the website and gather feedback to make sure that the website is accessible to everyone.
Once all the barriers have been successfully removed and the feedback from disabled users is positive. We consider the eCommerce website fully accessible and deliver the final product to our client.
Below are some of the compliances we cover, however not limited to:
AODA (Accessibility of Ontarians Disabilities Act) states that every eCommerce website has color contrast, images with alt text, tab navigability and visual focus indicator, programmatically determinable, and finalizing the purchase with accessible forms.
ADA (Americans with Disabilities Act) also states that all retail websites should be accessible and have a proper color ratio, alt text for images, information easy to access, captions and transcriptions for video content, keyboard friendly websites.
WCAG (Web Content Accessibility Guidelines) states that every eCommerce or retail website shall have the following:
Our eCommerce website accessibility includes scanning the website to find the accessibility issues and making it compliant with the guidelines like WCAG, ADA, AODA, and more.
The cost of the service differs as per the requirements and websites. However, we ensure that we offer cost-effective solutions.
Accessibility testing processes can differ in length as per the scope of testing, the complexity of digital content, and the website's size. It also depends on the number of accessibility issues found during the evaluation process. However, we ensure to provide quick turnaround times.
We have several steps in making your eCommerce website accessible where it goes to different people's hands at different levels. All those people are experts in the field. And at the same time, before delivery, we check again if all the barriers are removed.
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